Our Policy
We want you to love your purchase. If you are not completely satisfied, we’re here to help.

Returns

• You may return most new, unused items within 7 days of delivery.

• Items must be in their original packaging and in the same condition you received them.

• Certain products (such as perfumes, oils, or custom items) may not be eligible for return due to hygiene or customization reasons.

Exchanges

• If you need a different product, you may request an exchange within 7 days of delivery.

• Exchanges are subject to product availability.

Process

1. Contact our customer service via WhatsApp or email with your order details.

2. Our team will review your request and provide return/exchange instructions.

3. Once we receive and inspect the item, we will process your refund or send the replacement.

Shipping

• Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

• We recommend using a trackable shipping service.

Contact Us
If you have any questions about our Returns & Exchanges Policy, please contact us at:
WhatsApp: +965 60067073
Email: support@zaayankwt.com